Definitions
For the purposes of these Terms and Conditions:
“Company” (referred to as “the Company”, “We”, “Us”, or “Our”) refers to LYSANDRA TUBEROSE SDN. BHD., Registration No. 202501042772 (1644180-K).
“Goods” refers to fragrance and body care products offered for sale on the Service, including perfume, body spray, cologne, body mist, body scrub, lotion, and related personal care products.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the website and online services operated by LYSANDRA TUBEROSE SDN. BHD.
“You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Acceptance of Terms
By accessing our website or purchasing our Goods, You acknowledge and agree to be bound by these Terms and Conditions.
If You do not agree with any part of these Terms, You must discontinue use of the Service immediately.
Orders and Payments
All Orders are subject to acceptance and availability.
Prices for Goods are displayed on the Service and may be updated or adjusted at Our discretion without prior notice.
Full payment must be made before Goods are processed or shipped.
We reserve the right to refuse or cancel any Order if we suspect fraud, unauthorized activity, pricing errors, or illegal transactions.
Product Information and Availability
We strive to ensure that all product descriptions, images, and pricing information are accurate. However, errors or inaccuracies may occasionally occur.
The Company reserves the right to correct any errors and to update or modify product information at any time without prior notice.
Availability of Goods is not guaranteed. We may limit quantities or discontinue products at our discretion.
Delivery
We will make reasonable efforts to deliver Goods within the estimated delivery timeframe provided. However, delivery dates are estimates only and are not guaranteed.
Delays may occur due to factors beyond our control, including:
Courier service disruptions
Weather conditions
Public holidays
High-volume order periods
Returns, Refunds & Cancellations
For information regarding returns, refunds, and order cancellations, please refer to our Refund & Returns Policy and Cancellation Policy, which form part of these Terms and Conditions.
Intellectual Property
All content available on the Service, including but not limited to text, images, logos, graphics, product visuals, and website design, is the property of LYSANDRA TUBEROSE SDN. BHD. and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent from the Company.
Limitation of Liability
To the fullest extent permitted by law, LYSANDRA TUBEROSE SDN. BHD. shall not be liable for any:
Direct or indirect losses
Incidental or consequential damages
Loss of data, revenue, or profits
Inability to access or use the Service or Goods
This applies even if the Company has been advised of the possibility of such damages.
User Responsibilities
By using the Service, You agree to:
Use the Service only for lawful purposes
Provide accurate and complete information when placing Orders
Not misuse, disrupt, or interfere with the operation of the Service
Not engage in activities that infringe the rights of others
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
You agree that any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the Service after changes have been published constitutes Your acceptance of the revised Terms and Conditions.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Company: LYSANDRA TUBEROSE SDN. BHD.
Registration No.: 202501042772 (1644180-K)
Email: lysandra_tuberose@outlook.com
Phone: 011-5659 5354
Address:
31 Jalan Sin Chew Kee, Bukit Bintang
50150 Kuala Lumpur
W.P. Kuala Lumpur, Malaysia